Terma & Polisi



欢迎光临ECO UPS的网站。如果您继续浏览和使用本网站,即表明您同意遵守并受以下使用条款和条件,这与我们的隐私政策共同执政ECO UP SDN. BHD.的关系,与你有关这个网站的约束。如果您不同意任何部分这些条款和条件,请不要使用我们的网站。

The term ‘ECO UPS SDN. BHD.’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:


  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Malaysia.


Website Disclaimer


The information contained in this website is for general information purposes only. The information is provided by ECO UPS SDN. BHD. and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of ECO UPS SDN. BHD.. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, ECO UPS SDN. BHD. takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.


Return Policy

What is your Return Policy?


If you are completely not satisfied with your purchase (damage during shipment or wrong item/type/shade/etc) you can send it back to us.


  • Returns must be made within 14 days from date of purchase.
  • Damage items must be return together with original box and receipt.
  • Item bought during promotional events are not accepted for return and exchange.


What will I get back of return item(s)?


You can choose for a full refund to your Ecoups Account or exchange to a same/higher price item(s).


How about postage charges?


Customer would have to bare for the postage fee shipped back to use during return process, then we will refund a maximum of RM5.00 for your return shipping charges to your account. Please allow 14 working days for this process to be complete. We do not refund shipping charges that customer have paid during first purchase.

(e.g: If your purchase is RM10 + RM7 postage fee, “ecoups.net” will only refund RM10 + RM5 (the postage fee that you send back the item to us)


How can I return my purchase?


Kindly email your inquiry to “admin@ecoups.net” with subject “Return Item”. We will assist you as soon as possible. Please allow 7 working days for your inquiry to be processed.

To make the process run smoothly and faster, do email your inquiry with picture(s) of your item(s) matter & condition.


How long will it takes?


Please allow a minimum of 14 working days from date we receive your return package to you.


I need more information about this. Who do I contact?


Please email your inquiry to “admin@ecoups.net” Our customer service will contact you back during working days and hours.
ECOUPS.NET Unconditional “14 days refund” Policy
Other’s Refund Policy
Opened products returnable Used products returnable Sensitive products returnable Unconditional returnable ECOUPS.NET in charged of postage fees
Opened products unreturnable Used products unreturnable Sensitive products unreturnable Need to produce quality checklist Require consumers to bear the postage